Chattanooga 311 is 423-643-6311. Mayor Tim Kelly's office is 423-643-7800, and each of the nine council members has a direct line. The full list.

Last checked Oct. 17, 2026. Phone numbers come from the City of Chattanooga’s City Council, Mayor’s Office and department pages.

For almost anything the City of Chattanooga does, start with 311: 423-643-6311, the online request portal or the Chatt311 app. City Hall is at 101 E. 11th St.; the City Council meets in the John P. Franklin Sr. City Council Building at 1000 Lindsay St. In an emergency, call 911.

Most-used numbers

  • City services, missed trash, potholes, code complaints: 311, 423-643-6311
  • Police non-emergency: 423-698-2525
  • Mayor’s office: 423-643-7800
  • Council voicemail by district: 423-643-7170, then press your district number
  • Power outage (EPB): 423-648-1372 (648-1EPB)

The mayor

Mayor Tim Kelly is Chattanooga’s 66th mayor, elected in April 2021. Office: City Hall, 101 E. 11th St., 423-643-7800. You can request a proclamation, a letter or an appearance on the Mayor’s Office page.

City Council

Nine members, one per district. The council’s business meeting is every Tuesday at 3:30 p.m. in the Assembly Room at 1000 Lindsay St., streamed on its YouTube channel. Anyone can speak for up to three minutes at the end of a business meeting. Email the full council at council-clerk@chattanooga.gov. Not sure of your district? Use the city’s council district map.

District Council member Direct line
1 Chip Henderson 423-643-7186
2 Jenny Hill 423-643-7187
3 Jeff Davis (chairman) 423-643-7188
4 Cody Harvey 423-643-7184
5 Dennis Clark 423-643-7183
6 Jenni Berz 423-643-7181
7 Raquetta Dotley 423-643-7180
8 Marvene Noel 423-643-7182
9 Ron Elliott (vice chair) 423-643-7185

All council members’ mail goes to 1000 Lindsay St., Chattanooga, TN 37402.

Clerk to Council: Nicole S. Gwyn, 423-643-7170, council-clerk@chattanooga.gov, for agendas, minutes, ordinances and public notices.

Departments

For Call
Property tax, business license, City Treasurer 423-643-7262
Tax relief and tax freeze 423-643-7274
Trash, recycling, brush and bulk pickup 311, 423-643-6311
Code enforcement (overgrowth, junk cars, housing) 423-643-7307, or report to 311
Building permits and inspections 423-643-5894
Zoning 423-643-5891
Planning (Department of Planning, Regional Planning Agency) 423-643-5900
Transportation (signals, traffic) 423-643-5950
Stormwater and wastewater 423-643-5877
Parks and Outdoors 423-643-7866

Police, fire and animals

  • Emergency: 911
  • Chattanooga Police Department non-emergency: 423-698-2525; general information 423-643-5000; crime prevention and community outreach 423-643-5090. Office hours 8 a.m. to 4:30 p.m. weekdays.
  • Animals: McKamey Animal Center, 4500 N. Access Road, 423-305-6500, which has served the Chattanooga area since 2008.

Utilities

The city does not sell power or drinking water.

  • Electricity: EPB, 423-648-1372. See our power outages guide.
  • Drinking water: Tennessee American Water, 866-736-6420, 24 hours for emergencies.
  • Sewer and stormwater: City of Chattanooga Wastewater, 423-643-5877.

Hamilton County offices

Some things Chattanooga residents need are county jobs: property tax bills from the Trustee (423-209-7270), property values from the Assessor (423-209-7300), elections (423-209-8683), restaurant inspections (Health Department, 423-209-8110) and the County Commission (423-209-7200).

What this means for you

  • Use 311 first for city services; it covers trash, streets, code complaints and more.
  • To reach your council member after hours, leave a voicemail through 423-643-7170.

Related guides: trash and recycling, public notices and moving to Chattanooga.

Frequently asked questions

What is the phone number for Chattanooga City Hall?

For most city services call Chattanooga 311 at 423-643-6311. The mayor’s office at City Hall, 101 E. 11th St., is 423-643-7800.

Who is the mayor of Chattanooga?

Tim Kelly, the city’s 66th mayor, first elected in April 2021. His office number is 423-643-7800.

How do I contact my Chattanooga City Council member?

Call 423-643-7170 and press your district number to leave a voicemail, call the member’s direct line listed on this page, or email the whole council at council-clerk@chattanooga.gov.

What is the Chattanooga police non-emergency number?

423-698-2525. For emergencies, call 911.

Who do I call about a code violation or overgrown lot in Chattanooga?

Report it to 311 at 423-643-6311 or online. The city’s Code Enforcement office is 423-643-7307.