EPB supplies power in Chattanooga. Report an outage at 423-648-1372, or text OUTAGE to that number, and check EPB's live outage map.

Last checked Oct. 17, 2026. Facts on this page come from EPB, Chattanooga Gas, Tennessee American Water and the National Weather Service.

EPB supplies electricity in Chattanooga. To report an outage, call 423-648-1372 (648-1EPB) or text “OUTAGE” to 423-648-1372. EPB’s outage and storm center has a live map of current service calls, and its team answers around the clock. If a line is down, stay away from it and call 911.

Who to call

  • Power outage or downed line: EPB, 423-648-1372; text OUTAGE to 423-648-1372; outage map
  • Gas leak or gas smell: Chattanooga Gas, 866-643-4170 (leave the building first)
  • Water outage or main break: Tennessee American Water, 866-736-6420, 24 hours for emergencies
  • Sewer backup or overflow: City of Chattanooga Wastewater, 423-643-5877
  • Trees on city streets, blocked roads: Chattanooga 311, 423-643-6311
  • Life-threatening emergency: 911

How to report a power outage

EPB lists four ways:

  1. MyEPB app. EPB calls it the fastest way to report; it also tracks restoration and sends notifications. Get the MyEPB app.
  2. Text “OUTAGE” to 423-648-1372.
  3. Call 423-648-1372.
  4. Chat with a representative on EPB’s site.

Make sure EPB has your current cellphone number so you get text alerts when an outage is detected, when repairs are under way and when power is back.

The outage map

EPB’s Automated Grid map on the outage and storm center shows the location and status of current service calls. Choose an outage type to update the map; the page shows when it was last refreshed.

About EPB

EPB runs both the power lines and a fiber network in the Chattanooga area. It says it has served the Chattanooga area since 1935, serves about half a million people and built the nation’s first community-wide fiber optic network. EPB internet, TV and phone outages are reported through the same support page.

If you live outside EPB’s area, your power company is listed on your bill.

Gas and water

  • Chattanooga Gas serves about 69,000 natural gas customers. For a leak, an odor or any gas emergency, call 866-643-4170. Call 811 before you dig.
  • Tennessee American Water supplies drinking water in Chattanooga. For a water emergency, call 866-736-6420 at any hour or use its emergency report form.

Storm prep

Storm warnings for Chattanooga come from the National Weather Service in Morristown (forecast zone TNZ099). Before a storm:

  • Charge phones and battery packs, and keep a flashlight handy.
  • Sign up for EPB text alerts and download the MyEPB app.
  • If you use medical equipment that needs power, plan where you would go during a long outage.
  • Never run a generator indoors or in a garage.

What this means for you

  • Text “OUTAGE” to 423-648-1372 in an outage; it works even when you cannot get online.
  • Keep the gas and water emergency numbers with your EPB number.

Related guides: who to call at City Hall, moving to Chattanooga and road construction and closures.

Frequently asked questions

How do I report a power outage in Chattanooga?

Call EPB at 423-648-1372 (648-1EPB), text OUTAGE to 423-648-1372, report it in the MyEPB app or chat with EPB online. EPB staffs its lines 24 hours a day.

Is there a Chattanooga power outage map?

Yes. EPB’s outage and storm center shows the location and status of current service calls on a live map that refreshes through the day.

Who do I call if I smell gas in Chattanooga?

Leave the building first, then call Chattanooga Gas at 866-643-4170, or 911.

Who do I call about a water outage or water main break?

Tennessee American Water at 866-736-6420, 24 hours a day for emergencies.